Customer Service Tickets

Created by Customer Support, Modified on Mon, 17 Jul 2023 at 02:52 PM by Customer Support

In the event you require assistance from our customer services team regarding your account you can raise a ticket through the customer support website at: https://support.feel-electric.com/ and clicking to submit a ticket. Please review the Knowledge Base for FAQs like this one that may serve to answer your query before submitting your request.

Each ticket should contain an individual issue. If you have more than one issue that needs to be resolved, please commit to raising a ticket for each. This allows us to directly respond to your query as fast as possible.

You will receive your first response to your ticket within 48 working hours of raising the ticket (eg. tickets raised on a Friday will be responded to by the end of the day on the following Tuesday.)

 

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